- Samhällsvetenskapsprogrammet (före 2011) Årskurs 1
- Engelska B
Brev: Letter of Complaint | Holiday Experience
Ett brev på engelska med klagomål över hur en äventyrssemester inte levt upp till kundens förväntningar ("letter of complaint").
"Dear Sir or Madam,
I am writing to express my dissatisfaction with the adventure holiday I just had with your company from the 13th to the 26th September. I paid £380 for the holiday, and I don´t think it was worth the money.
First of all, you said that we would be able to choose from a wide range of activities every day, and we had planed that we should do all off the water activities the first week. But when we wanted to try wind-surfing, they said that we couldn't do it until next week. But it rained every day that week, so we couldn't do it that week either."... Köp tillgång för att läsa mer