Bad service: Formal letter of complaint | Brev

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  • Naturvetenskapsprogrammet (före 2011) Årskurs 2
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Bad service: Formal letter of complaint | Brev

Ett formellt klagomålsbrev (formal letter of complaint) på engelska, där eleven skriver till en butiksföreståndare på ICA efter att ha upplevt dålig service (bad service).

Utdrag

I am truly concerned about a remarkable incident that took place at your store and therefore I am now writing you this letter. The whole shopping experience was overall bad but I am especially disappointed about the poor customer service while I was shopping at Ica Tybble on November 13, 2013.

During my shopping trip I came across a type of soda that I wanted to purchase but it was standing on the top shelf and for that reason I could not reach it. I asked an associate who's nametag stated “Bert” if he could help me with my situation. The response I got back was extremely unprofessional, he simply responded that I could either jump or ask someone else for assistance. After this I was shocked and Bert just walked straight away, at this... Köp tillgång för att läsa mer

Bad service: Formal letter of complaint | Brev

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